Exchange & Return Policy

At Mughalia Store, we strive to provide you with the best possible shopping experience. However, we understand that sometimes you may need to exchange or return an item.

Return Policy

We accept returns within 14 days of delivery. To initiate a return, please WhatsApp us at +92 317-5908458.

Eligibility for Return

Returns are only accepted if the item meets one of the following conditions:

1. Color bleeding: The color of the item has bled or run, affecting its appearance.
2. Damaged embroidery or prints: The embroidery or prints on the item are damaged, torn, or distorted.

Return Procedure

To return an item, please follow these steps:

1. WhatsApp us at +92 317-5908458 within 14 days of delivery.
2. Provide a clear photo of the damaged item, highlighting the issue.
3. Our team will review your request and respond with instructions on how to proceed.

Refunds and Exchanges

Once your return is accepted, you will receive a refund or exchange, depending on your preference.

Important Notes

• Returns are only accepted within 14 days of delivery.
• Items must be in their original condition, with all tags and packaging intact.
• We reserve the right to reject returns that do not meet our eligibility criteria.

By shopping with us, you acknowledge that you have read, understood, and agreed to our exchange and return policy.

Thank you for choosing Mughalia store!